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Update: Avamar 6.1 VM Image backup fails: avvcbimage Error: Failed to connect to virtual disk; You do not have access rights to this file

May 6, 2013

I have recently learned that there is now a hotfix for the issue when Windows 2008 R2 VMware Image Level backups fails with message “avvcbimage Error: Failed to connect to virtual disk; You do not have access rights to this file”.  This is common after upgrading to Avamar version 6.1.1-87.  To correct the issue, call EMC Support and ask for hot fix 47824.

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